Trusted Traders
Buy With Confidence
Clyde Windows & Construction is pleased to be a part of the Government's "Buy With Confidence" Scheme.
This is a huge accomplishment that allows our prospective customers to buy with confidence, knowing that trading standards has investigated all aspects of our business, including employee background checks (via Disclosure Scotland), our sales ethos, product quality, contract fairness, pricing, and guarantees. They also thoroughly investigate our customer service, after-sales service, and complaint handling procedures.
As previously stated, trading standards must be completely satisfied with every aspect of the company. Trading Standards state Many local authorities run approved trader schemes; South Lanarkshire's is Buy with Confidence. It is the UK's largest national approved trader scheme, and it aims to provide consumers with a reliable way of finding trustworthy local businesses that have undergone rigorous background checks and audits before being accredited. Buy with Confidence is coordinated by a number of Trading Standards services. The Office of Fair Trading has endorsed and approved it, and it is regarded as a "best practise" scheme.
Some local councils have not taken up the buy with confidence program, but have opted for the trusted trader programme instead. We have been passed as a Trusted Trader for All councils in which we operate.
We have been vetted, checked and approved by all of the following Trading Standards Departments:
South Lanarkshire Council (Buy with Confidence)
As recommended by Citizens Advice, Buy With Confidence is a register of businesses approved by Trading Standards. It shows that we operate in a legal, honest and fair way. Clyde Windows is 100% committed to providing the very best products, before and after sales service. We never cold call, door canvas and are against any form of pressure sales. Buy With Confidence takes the risk out of buying and ensures consumers get treated fairly at every process of their journey. Watch the trusted trader video here for more information on the scheme.
Renfrewshire Trusted Traders
The Renfrewshire Trusted Trader scheme is a joint Council and Trading Standards initiative to help you choose a reliable local trader. Members have been vetted by Renfrewshire Trading Standards and the Trusted Trader scheme is supported by Police Scotland and Citizens Advice Scotland. All Trusted Traders have agreed to trade fairly and sign-up to a Code of Practice. The Code covers:transparent procedures for quoting and carrying out work, only charging a fair and reasonable price, dealing with complaints promptly
South Ayrshire Trusted Traders
Ayrshire Trusted Trader is a directory of local businesses that have been vetted by Ayrshire Trading Standards and who made a commitment to treat their customers fairly.
West Lothian Trusted Traders
West Lothian Trusted Trader helps you to choose a reputable trader, in order to join the scheme we are required to sign up to a code of practice agreeing to trade fairly, with Trading Standards monitoring our business practices.
Edinburgh City Council (Trusted Traders)
Edinburgh Trusted Trader is the official "go to" list of vetted traders, backed by The City of Edinburgh Council and supported by Police Scotland. The Edinburgh Trusted Trader Scheme can help you find honest and reliable traders who have been fully vetted by Edinburgh Trading Standards.
I would use this company again and recommend them.
"Nine windows and a front door installed by the installation team of Sammy, James and Darren, who were very: personable; focused; conscientious and showed absolute application to the job. Job was completed in a good timescale. Beautiful windows and door with very competitive price. I would use this company again and recommend them."
James
At Source: TrustpilotThe staff on the job were excellent
"An excellent replacement of our conservatory roof and windows. It feels like a new conservatory. The staff on the job were excellent so thank you to Dave and Scott for the exceptional job and their company. We are extremely happy with the result."
Janice Bernacchi
At Source: TrustpilotBrilliant every step of the way
"Clyde Windows were brilliant every step of the way. The salesman who visited the property was very professional and did not put any pressure on the sale, he really focused on what my needs were. Once the order was placed the office team were so patient and supportive whilst I tackled some building warrant issues and the fitters were friendly, efficient and left the place spotlessly clean. Can't fault any part of the process with Clyde. I'd highly recommend to anyone."
Jim Williams
At Source: Facebookwould recommend Clyde Windows without hesitation.
"Purchased Georgian Bar style windows for 3 rooms, triple glazed. The fitters completed the work on time, at competitive cost and were professional, fast and tidy, using dustsheets throughout our house. The result is spectacular and we are delighted. We would recommend Clyde Windows without hesitation."
Ronnie Robertson
At Source: Google ReviewsCan't fault any part of the process
"Clyde Windows were brilliant every step of the way. The salesman who visited was very professional and did not put any pressure on the sale, he really focused on what my needs were. Once the order was placed the office team were so patient and supportive whilst I tackled some building warrant issues and the fitters were friendly, efficient, left the place spotlessly clean. Can't fault any part of the process. I'd highly recommend to anyone."
Via: Trading Standards
At Source: Buy With ConfidenceA great service from first enquiry
"Made the whole process of upgrading my windows and doors a smooth stress free experience. knowledgeable, no pressure sales visit, regular helpful communication from the office, and finally the installation, everything was a smooth and professional. The quality of the windows and doors is exceptional and the workmanship couldn't be better. House was spotlessly when finished. Thanks to everyone at Clyde Windows for a great experience. I don't think you could get a better service."
David C
At Source: TrustpilotQuotation to installation was seamless
"From quotation to installation was seamless. Price very competitive for quality of windows supplied. Fitters were exemplary. I would have no hesitation in recommending Clyde Windows"
Mrs Catherine Steel
At Source: Trustpilot
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